High Availability Customer Support
Inteconnex values our customers and takes support very seriously, all 24 hours of the day.
When IT and physical security infrastructures are mission critical, all customer questions and issues warrant immediate response and resolution. At Inteconnex, our support staff is talented, local, committed, and responsive. Our support team all have technical degrees, which means they are more than “service” personnel; they have the skills and experience to solve the most complex problems in creative and quick fashion. To ensure the security, availability, and reliability of your systems, Inteconnex provides:
- A direct 24/7 phone number for your assigned local customer support technician.
- 24/7 access to our customer support portal.
Since Creighton started working with Inteconnex, we’ve gone from 86 access readers on our campus to 455—we could not have handled that kind of growth without the expertise and support of Inteconnex.– Brenda Hovden, Director of Card Services, Creighton University
